Worldspan Group

Formulas for Business Success through Motivation

P = A x M

Performance equals Ability multiplied by Motivation*

Attract and recruit the Ability in the form of best in class employees, then Motivate to maximise their performance.

R = eM x iM

Retention of your best employees requires the combination of extrinsic Motivation i.e. money, awards, recognition for completing work well at the request of the organisation, as well as appealing to the intrinsic Motivation of the individual i.e. purpose, meaning and shared values. The challenge lies in businesses finding a way to turn these intrinsic ‘keys’ through their vision and mission statements and the development of organisational values that resonate with their employees as well as their external customers.

*(Imparato & Harari)

Alcatel-Lucent – Green Initiative

Henry and I have recently completed the Alcatel-Lucent GreenTouch event at Altitude London, which is on the 29^th floor of Millbank Tower in London.

The set went up on Sunday (the day before the event) and the crew arrived to test the satellite connection for the live webcast, all looked great, apart from the view.  You’d expect stunning views from the 29^th floor, but unfortunately, a thick fog settled over London and all you could see were a few lights on the Millennium Wheel.

On Monday, the event day, the sky was clear allowing stunning views over Westminster.  What a busy day!  The number of journalists increased from 120 to 180 in the last few hours before the event.  Badges were made, USB sticks loaded and press releases printed - all in the final hours and minutes before the press launch.

The guests arrived, had time for a quick coffee and some 1-2-1 interviews before the live webcast began.  A new initiative aiming to reduce energy consumption in worldwide ICT networks by a factor of 1000.  Over 400 logged in and saw the live webcast, whilst almost 150 were finally present for the launch.  For more information on GreenTouch visit www.greentouch.org/

Fibre to the Home

During September, our Web Team completed the new Fibrecity website to launch Fibrecity’s next generation services (http://fibrecity.eu/). To allow the users to sign-up for the Fibrecity services, our web developers used geo-referencing software to match a user’s postcode with the official Ordnance Survey records. This now allows residents firstly to check that their postcode sits within the Fibrecity area and, secondly, to sign-up for ‘Fibre to the Home’. All data is then securely logged and downloadable for the Fibrecity Team to take forward.