Worldspan Group

Embracing Web 2.0 in Business

Social networking services such as Facebook and MySpace have revolutionised the internet as part of what is known as Web 2.0, the second wave of the web, whereas the internet was previously an information network, the participatory nature of Web 2.0 has transformed the global population’s vision of the internet and driven usage to all new highs. Much like in the dawn of email, many businesses have been overly concerned with the potential misuse of social networking services and failed to embrace the endless possibilities that instant communication to an infinite audience can offer, however, there is no time like the present to get to grips with everything that Web 2.0 has to offer you and your business.

Web 2.0 technologies offer the perfect opportunity to establish interaction with your clients, customers, prospects, partners and even your own employees and whether it is through the development of an interactive community blog, offering RSS Feeds, Podcasts or video blogging through your website, contributing to user generated content such as Digg, YouTube and Flickr, developing Mashups and web applications, or simply by working with websites such as Facebook and MySpace instead of against them, they can dramatically improve your business.
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Worldspan exhibits at the Professional Planning Forum

London – 27th & 28th April 2009

There are highs and lows, peaks and troughs at any exhibition.  Moments of high excitement when you think you might have landed the ‘big fish’ and lows, when you are so exhausted with networking and talking to fellow exhibitors, that you are tempted to slide under  your exhibition stand for a quick snooze (or power nap as it’s known in the business).

The Professional Planning Forum brings together contact centre senior staff to discuss and develop best practice and professionalism in contact centre planning. They offer research, advice, accreditation and member support to help every centre develop confident, skilled, analysts that are key to contact centre improvement.
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British Airways London City to New York JFK business-class only flights

A new solution for business executives, lamenting the demise of Concorde is to be offered by British Airways from September 2009.

Flights will operate twice-daily on two re-configured Airbus A318 aircraft from London City, which is located centrally for many key corporate clients.

This niche service will fly passengers between the heart of two of the largest financial and cultural centres in the world. As well as offering a 15-minute check-in, it will also allow for mobile and text services on the route. Customers will also have email and web access. BA is the first airline to allow live communications services on a trans-Atlantic route.
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